Your order of Den's Tea products can be placed by our secure website, our toll free number at 877-DENSTEA (336-7832) or by faxing to 877-336-7822. Terms are pre-paid with credit card or PayPal. We accept Visa, MasterCard, American Express and Discover.
If you would like to pay with a personal check or money order, please send it with your order to the following address:
2281 W. 205th Street, Suite101
Torrance, CA 90501
Shipping Policy & Rates
We generally ship orders within 3 business days after being received. Occasionally, high order volume during special sales and the holidays requires several additional days for shipping.
We do not ship on weekends and Federal holidays and resume shipping operation next business day.
Orders to the US are sent via USPS Priority Mail or UPS Ground. Order to Canada is via USPS Priority Mail International. The following chart shows the shipping destination and associated rates. Please call if you have special shipping needs and we'd be happy to give you a quote.
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To our Canadian Customers: We will ship your order by USPS Priority Mail International. Our shopping rates do not include the Custom's processing fee for an international shipment that can be charged by USPS or UPS. If you have any questions about the fee, contact your local postal service office.
We generally will have your order ready to be picked within 2 hours if you placed an order during our normal business hours (9am to 4pm, Monday through Friday). We will notify you by email when it is available to pick up.
Pick up time: 11am to 3pm, Monday through Friday.
Our office is closed on weekends and Federal holidays. Please contact us at 877-DENSTEA(336-7832) if you would like to pick up out of the normal pick up time.